Our Services
Advisory
As a Workday Specialist, Kliqtek provides all the Workday services your company needs to unlock the full value of your investment
Our Advisory Services are designed to support you with your IT Strategy and Workday investment business case. By aligning your overall IT strategy with HR, finance, planning and operational strategies incorporating Workday's capabilities, we ensure positive ROI, enabling transformational capabilities for your company.
Projects
Our Workday Project Services are designed to provide your organisation with a seamless, fixed price, cost-effective transition to the Workday Enterprise Management Cloud or add new Workday modules. With our fixed price model, you gain predictability and control over your budget while ensuring high-quality outcomes for your business.
Managed Support
Our Workday Application Managed Services (AMS) provides your organisation with comprehensive support for your Workday platform. With our fixed price model, you have control over your costs, ensuring your Workday platform remains optimised and efficient while you focus on your business.
Resourcing
Our Resourcing Services are designed to ensure that your HR services, IT services and projects are staffed with the right talent, at the right time, and within budget. We focus on understanding your needs & aligning resources that not only meet the technical needs but also fit seamlessly into your team’s culture.
Advisory
IT Strategy
Our IT strategy service helps organisations align their technology investments and Workday investment with business objectives to drive growth and innovation and manage risk. It involves assessing current capabilities (apps / platforms / people), identifying gaps, and developing an architectural future state including the Workday Enterprise Cloud Platform with detailed roadmaps to guide the transition from the current state to the envisioned future. By incorporating emerging technologies, Workday Enterprise Cloud Platform, risk management, and investment prioritisation, it ensures the organisation achieves operational efficiency, scalability, and long-term success while navigating technological change effectively.
Workday enabled Transformation Business Case
Our Workday implementation business case service provides organisations with a clear, data-driven justification for adopting Workday. It involves assessing current systems, identifying inefficiencies, identifying compliance risks, and quantifying and qualifying the potential ROI from improved HR and Finance operations. The service includes stakeholder interviews, cost-benefit analysis, future state architecture, alignment of the solution with organisation’s strategic business goals and a business case. This ensures the business case is thorough, tailored to your organisational needs, aligned with your strategic goals and positioned to secure executive buy-in for the implementation.
Projects
Project Readiness Engagement
Our Workday Project Readiness service assists customers prepare effectively for their Workday implementation by identifying and addressing critical pre-implementation requirements. These services include assessing organisational readiness, aligning key stakeholders, and defining roles and responsibilities to ensure a smooth transition. We provide guidance on data preparation, process mapping, change management strategies, and resource allocation to ensure the organisation is 100% project ready. By addressing these foundational elements upfront, we minimise project implementation risk, enhance project efficiency, and sets the stage for a successful Workday deployment.
New Human Capital Management (HCM) Implementation
Our fixed price HCM Workday implementation process includes defining project goals, benefits, system configuration to align with your needs, data migration, and system integration. We utilise the Workday launch and launch express methodologies with our Kliqtek accelerators to provide a rapid high quality implementation. This enables you to deliver value faster.
New Human Capital Management (HCM) Module Implementation
Our fixed price HCM Workday module implementation process enables you to easily add new capability to your Workday platform. We utilise the Workday launch and launch express methodologies with our Kliqtek accelerators to provide a rapid high quality implementation. This enables you to deliver value faster.
Project Management
We provide you with an experienced project expertise to represent your interests and manage the Workday System Integrator (SI) during the implementation process. This service includes managing the delivery of the agreed scope of works, timeline, budget, and deliverables while ensuring alignment with the customer’s strategic goals. Our team members will manage the SI, facilitating effective communication, mitigating risks, and ensuring accountability. By providing expert guidance and proactive management, this service ensures the implementation runs smoothly, stays on track, and meets the organisation’s expectations.
Project Testing / Quality Assurance (QA)
Our Testing / QA service ensures the quality and improves efficiency of a Workday implementation by providing experienced Workday platform testing capacity and capability processes. These services include developing and executing test scripts tailored to the organisation’s configuration, covering functional, integration, regression, and performance testing. With a focus on robust test planning, execution, and reporting, this service ensures a smooth Workday deployment, minimising risks and delivering a system that meets business requirements and user expectations.
Human Capital Management (HCM) Optimisation
We enable organisations to maximise the value of their Workday HCM platform by refining configurations, processes, and functionalities to take full advantage of your Workday investment. These services involve assessing current system usage, identifying gaps or inefficiencies, and implementing enhancements to improve performance, usability, and reporting capabilities. Key focus areas often include optimising workflows, refining integrations, enhancing employee and manager self-service, enabling Workday AI, and leveraging new Workday features. By tailoring the platform to better support organsational goals, our Workday HCM Optimisation Service empower businesses to boost productivity, improve user satisfaction, and drive greater ROI from your Workday investment.
Managed Support
Application Managed Service (AMS)
Our Fixed Price Workday AMS provides your organisation with comprehensive support and maintenance for your Workday system. With our fixed price model, you gain predictability and control over your costs, ensuring your Workday environment remains optimised and efficient while you focus on your business. We offer three levels of AMS services, outlined below, to ensure you only pay for the service you require. We work in consultation with you to review and confirm the right service level to meet your needs, as well as any other specific requirements that need to be addressed.
Standard - Essential Service for integrated Workday Core HCM environments
Gold - Essential Service for integrated Workday Core HCM environments
Platinum - Elite Service for complex Workday HCM environments
The services listed below underpin each AMS level and include all options below except where denoted * which is applicable to Platinum and Gold services;
User Support - Assist Workday application users with general functional advice/guidance and troubleshooting.
Incident Management - Coordinate resolution of unplanned Workday application interruptions or performance related issues including logging and prioritising incidents, problem determination, engaging relevant resolution teams.
Application Support - Monitor and maintain deployed Workday existing application configurations to meet agreed Service Level Agreements.
Integration Support - Provide technical support and assistance to ensure effective functioning of deployed Workday application integrations with other systems.
Workday Bi-Annual Release Management - Support deployment of bi-annual updates to the Workday application, potentially undertaking agreed regression testing as required.
Minor Enhancements - Implement minor Workday application configurations in line with agreed Requirements Specifications and Statements of Work and incorporate into the Services Scope. Can include reporting requirements.
Pro-Active Maintenance* - Recommend and/or undertake pre-emptive maintenance in line with agreed capacity for his purpose to help prevent potential application issues emerging.
Continuous Improvement* - Quarterly Assessment to review functional expectations and envisaged future requirements, gather feedback, and recommend potential changes to drive better business outcomes and increased efficiency.
Resourcing
HR , IT and Projects Resources
Our Resourcing Services are designed to ensure that your HR, IT and projects are staffed with the right talent, at the right time, and within budget. We focus on understanding your needs & aligning resources that not only meet the technical needs but also fit seamlessly into your team’s culture.
Resources we can provide to support you include but are not limited to; Workday Process/Functional Analyst, Project Manager, Analyst, Test Management, Testers, Integration Developers, Support Analysts, Workday Platform Administrator & Workday Report Writer.